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unable to save new App in panel

Hi,
I'm unable to save newly create Apps in panel, i have use the cloudpanel as an joomla extension. Becasue of it i can't use the generated App secret key and App ID in 'CloudHotelier Booking Engine Engine'.


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Xavier Pallicer   March 22, 2017

Hello Kunjan,

Please, could you provide more information about the issue?

If your site is online it would help to have access so we can take a look.

Kindest regards

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Nigar   March 23, 2017

Hello Xavier. This information for you.
POST
XHR
index.php/en/panel/app [HTTP/1.1 500 Unknown column 'log_search' in 'field list' SQL=INSERT INTO #__chpanel_apps (data,title,reference,log_search,status) VALUES ('{\n \"email\": \"\",\n \"secret\": \"n23o2MU5eDpBOrTgSiw585VY\",\n \"hotels\": [\n \"100001\"\n ],\n \"notify_voucher\": \"\",\n \"notify_details\": \"\",\n \"notify_card\": \"\",\n \"endpoint\": \"\",\n \"language\": \"en-GB\",\n \"languages\": null,\n \"url\": \"\",\n \"logo_url_path\": \"http:\/\/test.rogaska-booking.com\/images\/chpanel\/apps\/\",\n \"color\": \"#2199e8\",\n \"color_secondary\": \"#777777\",\n \"color_background\": \"#f2f2f2\",\n \"card_form_css\": \"\",\n \"voucher_text\": \"\",\n \"translations\": {}\n}','App','CLOUD','0','1') 166мс]

there is an error in consol appears after creating new app. After creating log_search column in table app saved successfully. But engine not saving with App Secret and ID. There is an error - Inventory Sync Error: API_MODEL_INVALID_ACCOUNT

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Xavier Pallicer   March 23, 2017

Hello there

It seems that there's a problem in the database in the installation package.

In order to fix the database please reinstall the extension again.

Thank you for reporting.

Reply

Nigar   March 23, 2017

This errors appearing in Ocean template. After installing this template all extentions were updated in one case, but errors still exist.
In other case after template was installed, all extentions were removed from joomla and latest versions are installed.

However, no changes.

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Nigar   March 23, 2017

Are there any ideas? We can provide admin access for you.

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Xavier Pallicer   March 23, 2017

Have you tried to reinstall? Do not uninstall and install again, just install and reinstall as you would do with an update.
Kind Regards

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